Confluent Technologies is currently helping customers gain sustainable competitive advantage in the following industries: Telecommunications, Transaction Processing, Automobile, Restaurant and Education.

Confluent has found success in implementing its knowledge discovery service within large public agencies, such as the Jefferson County school system. Through its data aggregation capabilities, Confluent allows administrators to finally connect and compare multiple sources of data in one spot with on the fly reporting capabilities. Additionally, its powerful re-categorization abilities provide decision makers with the ability identify trends in previously unanalyzed data.

Confluent serves school systems out of sense of civic duty as well as pride in our knowledge discovery services and its applications. Confluent’s experience in the educational system provides a proven example of its success when working with publicly funded agencies.

Confluent is currently working with clients in the restaurant industry to help analyze large amounts of data from existing POS systems. These organizations are using IQ views to discern timely information related to table turns and server efficiency within each store or franchise, and to gain a deeper understanding of overall restaurant operations and profitability.

Companies in the telecommunications industry subscribe to Confluent’s data visualization services to pull internal data from various sources and create on-the-fly reports with point-and-click easy of use. These services, accessible through any Web browser, allows both executives and individual contributors throughout a company to immediately sort through and re-organize data to support their decision-making process. Confluent connects the gaps in developing knowledge about internal infrastructure, service call times, inventory, and sales effectiveness. Currently, one of the region’s largest telecom consultants is using our business intelligence tool as an additional means to effectively trend their client’s problem areas.

Confluent’s management team spent eight years building a merchant processing company from scratch. Their intellectual capital has helped Confluent develop services specifically to assist merchants, independent sales offices and transaction processing companies in aggregating large amounts of data and presenting it in actionable, real-time reports.

Confluent offers specific expertise in helping general managers and sales managers discover their franchises’ overall effectiveness. When we demonstrated our capabilities at the NADA 2001 Show in Las Vegas, we saw several eyes light up. Why? Our ongoing services:

• Provide a user-friendly management and reporting application that sits on top of ADP and Reynolds & Reynolds.
• Identify trends in why customers appeared on their lot
• Track in-bound calls and out-bound success rates
• Give GMs a customer relationship tool that helps answers the questions: where do my walk-ins live? where do my call-ups come from? where and how are my sales professionals following up?